Last Updated: 09/06/2024

MedWill Solutions ("we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. By using our website and services, you agree to the terms outlined in this policy.

• 1. Information We Collect We may collect the following types of information:


• 1.1. Personal Information: When you interact with us (e.g., through forms, emails, or phone calls), we may collect personal information such as:
Name
Email address
Phone number
Mailing address
Billing and payment information
Job title and company details


• 1.2. Non-Personal Information:
  We may also collect non-personal information through cookies and other tracking technologies, including:
IP address
Browser type and version
Pages visited on our website
Duration of visit
Referring website


• 2. How We Use Your Information
  We use the information we collect for various purposes, including:
  


• 2.1. Service Delivery:
  To provide and maintain our medical billing services, communicate with you, and process transactions.


• 2.2. Communication:
  To respond to inquiries, provide customer support, and send important information regarding our services, changes in policies, or security updates.


• 2.3. Marketing and Promotions:
  With your consent, we may use your information to send newsletters, marketing communications, and promotional materials.


• 2.4. Website Improvement:
  To monitor and analyze usage trends, improve the performance of our website, and enhance user experience.
• 2.5. Compliance and Legal Obligations:
  To comply with legal requirements and regulations, including healthcare regulations such as HIPAA, and to enforce our legal rights.
• 3. Cookies and Tracking Technologies
  We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to recognize your browser and store certain information, such as your preferences. You may choose to disable cookies through your browser settings, but please note that some features of the website may not function properly if cookies are disabled.
• 4. Information Sharing and Disclosure
  We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:


• 4.1. Service Providers:
  We may share personal information with third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data storage, or IT support.


• 4.2. Legal Requirements:
  We may disclose personal information if required by law or in response to valid legal requests, including subpoenas or court orders.


• 4.3. Business Transfers:
  In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.


• 5. Data Security
  We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These precautions include encryption, firewalls, and regular security assessments. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.


• 6. Your Choices and Rights You have the right to:


• 6.1. Access and Update Information: You can request access to or update the personal information we hold about you.


• 6.2. Opt-Out:
  You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.


• 6.3. Data Deletion:
  You may request that we delete your personal information, subject to certain legal and contractual obligations.


• 6.4. Cookies:
  You may disable cookies through your browser settings, but this may affect your ability to use certain features on our website.


• 7. Children's Privacy
  Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.


• 8. Links to Third-Party Websites
  Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.


• 9. Changes to This Privacy Policy
  We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and revise the "Last Updated" date. We encourage you to review this policy periodically.


• 10. Contact Us
  
  If you have any questions or concerns about this Privacy Policy, please contact us at: Email: info@medwillsolutions.com
  Phone: +91 +1 (612) 494-6025